Not resolved

Darwin Mercure Airport Resort. 3 nights accommodation booked in advance on & paid by credit card on arrival.

On departure - no out standing charge. Next month double charge on Visa statement with an additional amount charged on day of departure. This is not just a double deduction of booking charge as booked on Booking dot com - but a higher amount - so it is not just an error but something else!!!??? Be very careful if using this hotel & company.

They are ripping of the customers that do not keep an eye on their credit card statements. Have complained to hotel but no response after several days.

Product or Service Mentioned: Mercure Mercure Darwin Airport Resort Room Booking.

Reason of review: Problems with payment.

Company wrote 0 public responses to the review from Aug 13, 2017.
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